Shipping & Returns

Our mission is for you to love your purchase and to remember Chelsea Pacifica as your "feel good" boutique at the lakes!  Please contact us with sizing recommendations if you are unsure of fit. Hello@chelseapacifica.com

If you have any issues with your order, please email us right away at hello@chelseapacifica.com so we can assist you!


Return Policy:
We gladly accept returns for store credit within 14 days of the original purchase date. Merchandise must be in new condition with tags attached and include the original receipt. Handbags, jewelry, sunglasses, swimwear & sale items are final sale.

JEWELRY, SUNGLASSES, SWIMWEAR, & SALE ITEMS ARE FINAL SALE.

SHIPPING

We ship all of our orders via USPS. We offer FREE shipping on all orders over $150.00.

We do offer in-store pickup to customers in our area! Please wait for us to email you that your order is ready to be picked up.

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. Please feel free to reach out to us with any questions regarding sizing or styling. Store credit expires 1 year from issue date.  

HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed gift card credit within 7 business days of the delivery of your return.

WHERE DO I SEND MY RETURN TO?

CHELSEA PACIFICA, LLC
104 N Lake Ave
Battle Lake, MN 56515

 

ADDITIONAL RETURN DETAILS:

We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment. 
The amount of your store credit is only for the item(s) you purchased and does not include the shipping.
Merchandise must be returned within 14 days from the receipt date.
Merchandise must be unwashed and unworn with clothing tags attached. Shoes need to be unworn with the original box.
Original receipt or invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
Final Sale Items:  
Jewelry, handbags, sunglasses, swimwear are final sale!
Once your return is processed, we will email you with your store credit that you can used at Chelsea Pacifica, LLC in Battle Lake, MN.
Any returns past the policy will not be accepted or store credited.

Our story

Thank you so much for a wonderful

first summer in Battle Lake!

We look forward to many more.

Cheers!

~Katie & Alicia

You can also book a trip with us... --->MODE TRAVEL

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